Refund Policy for Fluxaigen
Effective Date: August 19, 2024
Welcome to Fluxaigen.
1. Eligibility for Refund
Refunds may be requested within 7 days of purchase if you are not satisfied with our services. To qualify for a refund, users must demonstrate that our platform did not meet the service standards or features as described.
2. Process for Requesting a Refund
To request a refund, please email us at [email protected] with your order details and a brief explanation of why you are not satisfied with our service. Our team will review your request and respond within 3 business days.
3. Refund Method
Refunds will be processed to the original method of payment used at the time of purchase. Please allow up to 14 business days for the refund to be credited to your account.
4. Non-refundable Charges
Please note that certain charges, including but not limited to transaction fees and charges for services already rendered, may not be refundable.
5. Data Privacy
At Fluxaigen, we respect your privacy. We collect your name, email, and payment information solely for order processing purposes. We also collect non-personal data through web cookies. We do not share your data with any third parties and are committed to protecting children's privacy by not collecting data from individuals under the age of 18. For more details, please visit our Privacy Policy.
6. Updates to the Refund Policy
We reserve the right to update this refund policy at any time. Any changes will be communicated to our users via email.
7. Contact Us
If you have any questions or concerns about our refund policy, please contact us at [email protected].
Thank you for choosing Fluxaigen.